Customer Reviews

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Located in Shelby Township, MI 48316

Plumbing & Drain Service experts in North Macomb and North Oakland Michigan – Shelby Township, Macomb Township, Utica, Washington, Romeo, Oakland, Rochester & Rochester Hills Michigan. Honest, family-owned full-service plumber/drain experts. Call Today: 586-855-8533

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Kauer and Son Plumbing and Drain
Average rating:  
 79 reviews
by Lisa Ross on Kauer and Son Plumbing and Drain
So happy !

I have been having issues with my plumbing this week. I had the septic pumped thinking it was that but still having issues. My brother in law recommended this company and said they are great. He was right ! Not only were they respectful, they cleaned up, had patience and kept working until my problem was solved. In addition (which shows me they care ) they educated me on what to do and not do for my specific home. They also knew I was in dire need of their services so they let me know if they had a cancellation which they did and it bumped me up 3 days. Would recommend this company to everyone without a doubt !

WOW! Thank you so much for the Review Lisa! We sure do appreciate it and thank you very much for your business!
We look forward to being your forever plumber.

by Tom & Lynn on Kauer and Son Plumbing and Drain
Plumbing

I have used Kauer & son twice and both jobs have been done with the best quality work and professional customer care. If you want hassle free plumbing work done just call and talk to Kim and then let Bob come out and do his quality work. As easy as that . Thanks again.

Thank you so much Tom & Lynn for the stellar review! We are so happy you are pleased and appreciate the business very much!

by Connie and Charlene Lauderdale on Kauer and Son Plumbing and Drain
Excellent!

These guys are professional, friendly and courteous. Their work was excellent and fixed our problem. They left the work area very clean. We highly recommend Kauer & Son and they will be our "go-to" company for any future plumbing issues. Thanks Bob and Chris!

by Derek on Kauer and Son Plumbing and Drain
5 Stars

After moving into a home and finding all of the problems that the previous owners hid, or just flat out ignored, we needed a plumber to say the least. I called Robert after having a few quotes that were just too overpriced, or I just thought the person or company was just not right for the quality of work I wanted. Robert was very knowledgeable, very attentitive, and just an overall great guy to talk too. I hired Robert for several jobs, and was very pleased with the quality of work he did. It is very hard to find someone that truly takes pride in the quality of work they do, and I can honestly say he does! I would refer Robert to anybody, one of the best plumbers I've come across. On a side note, I also thought his wife who set up the appointments was very friendly as well.

WOW! Thanks so much for the Stellar review. We sure appreciate the kind words and thank you so much for your business! Robert and Kim Kauer

by Matt Doehring on Kauer and Son Plumbing and Drain
Great service

Bob came out and did a great job fixing our company drain issues. Bob is always courteous and respectful of the customers facility. Definitely recommend Kauer and Son.

Thank you so much for the great review - We appreciate the business!

by Josh pearson on Kauer and Son Plumbing and Drain
Punctual, thorough and clean

I could not be happier with my service. My job was not the easiest to explain, but after a couple of hours trading texts and phone calls, I was confident the job would get done correctly, and for the price we had agreed on over the phone! I could not be happier with the job that was done, everything was explained to me as it was being done, and most importantly there was no mess left behind. I will be calling them again for my sub pump, until then I could not be happier with my service...thank you very much

Thank you so much for the great review - We appreciate the business!

by Jason Pellerito on Kauer and Son Plumbing and Drain
Best Drain Guy in Town!

After having two different companies come in and charge big bucks to get our drain open, I reluctantly called a third company. Kauer & Son. In less than 30 minutes they did what two others could not for half the price! Great people and left the space cleaner than when they found it! Love these guys.

by Mark McFarland on Kauer and Son Plumbing and Drain
Awesome Service

Robert and Chris squeezed me in for an appointment on a Tuesday at nearly 5:00 pm. Turns out we needed to rip up part of the mezzanine floor to access the sewer gas leak we were experiencing. They were very committed and determined to finish the job correctly. Stayed till nearly 7:30 pm. THIS COMPANY IS THE BEST!!

Price was very reasonable.

by Brandon Klanke on Kauer and Son Plumbing and Drain
Fantastic!

First time using Kauer & Son Plumbing today. What a great experience from beginning to end. They were Prompt, knowledgeable, friendly and helpful. I will use them in the future and would highly recommended to family and friends.

by Darrell Segler on Kauer and Son Plumbing and Drain
Awesome plumber!

We have had Kauer & Son Plumbing take care of several issues on our bathroom remodeling job. We are more than pleased with the response time and work. Highly recommended!!!!

by Marcie Young on Kauer and Son Plumbing and Drain
I'll never use another company for my plumbing needs.

Kauer and Son Plumbing was my last hope. It started a week ago when every time you turned on or off the water in any area of the house there was a vibrating/knocking noise. I had 2 plumbers come out from large companies and the first told me my pipes were loose and they would have to cut holes in my ceiling and walls. I was devastated. I called another company for a second opinion, they came out and said basically the same thing but in addition, they would sell me two new parts for 900 dollars that might help but they couldn't guarantee it. At this point we figured that we were going to have to let someone put holes in our walls and ceilings. We decided to try one more plumber and called a local family owned company. Bob was great, he thought it sounded like pipes rubbing too but he didn't give up. He kept trying to figure out if there was something else. It turned out that it was the seal and shower valve cartridge in my upstairs bathroom that was causing the water noise to reverberate through the whole house. I can't thank him enough. For about two hundred dollars, it is completely fixed with no holes in my house. I told all my family and friends about this company. I won't use anyone else again!

by Chris Farrah on Kauer and Son Plumbing and Drain
We found our go-to pros...

Bob is very personable and professional. He arrived on-time and was quick to identify and repair our drain issue (cleared roots in the main). Just plain old honest and reliable service. We will definitely spread the word to our friends and family. Thank you for your top-notch service!

by Joe Neussendorfer on Kauer and Son Plumbing and Drain
I would highly recommend Kauer & Son

I would highly recommend Kauer & Son, Inc for your appliance and plumbing repairs and new needs. They are truly a dedicated, sincere, and customer-oriented neighborhood small business. Would definitely use them again without any hesitation. Very reasonable and friendly to boot!

by Lisa on Kauer and Son Plumbing and Drain

Very knowledgeable and was able to identify and explain repairs that were needed for a leaky tub! Arrived in a timely manner and was able to get the job done!
Friendly and trustworthy!! Will definetly share his info to other friends and Family!
Thanks Bob!

by Kat Smith on Kauer and Son Plumbing and Drain
The Best

We bought our house 7 months ago and recently learned we had a leak in our basement. That leak was coming from a pipe under our family room floor. As painful of an experience this project has been, Bob and Kim have given us peace. Knowing that we hired someone local who believes in family as well as quality work has allowed us to rest in knowing this part of the project was handled with care. In Bob's words, "If I don't do it the right way, I won't be able to go home and eat dinner with my family. I just won't feel right about it". If you're looking for a plumber you can trust and who does great work then this crew is for you.

by G Demas on Kauer and Son Plumbing and Drain

Great customer service and quality of work. Great problem solvers. I highly recommend them. Extremely professional.

by Gary Tanner on Kauer and Son Plumbing and Drain

Robert (Bob) was on time, friendly, and got the job done. Keeping this company name and phone number.

by Sue on Kauer and Son Plumbing and Drain

Called with a plumbing issue. Robert came and solved the problem quickly and professionally. Checked other toilets and pipes. He was very thorough . I will refer him to family and friends.

by Jim on Kauer and Son Plumbing and Drain
New Toilet

I'm sure this wasn't the biggest job Bob has ever done, but he treated it as it was the most important one of day. All I can say is if you want something done correctly, you go to the people who have the same expectations as you. I was raised up to always support our local businesses because one will find these folks to be neighbors who share the same values you do. No matter what my future plumbing needs will be, I will ALWAYS go to Kauer & Son first! (and NO, we're not relatives!!)

by Christina Polk on Kauer and Son Plumbing and Drain
Stressed mom with no connections!

This past weekend, during my six year old's birthday party, my kitchen sink completely clogged. It was a disaster that my husband, father and I tried to fix on our own for two days before we finally gave in and realized we needed a professional's help. I panicked as I had heard rumors on what kind of money plumbers charge and how shady they can be. A family member referred us to Kauer & Sons and they were the ONLY company out of SEVEN that we attempted to call that answered promptly and sent someone out immediately. After two days and lots of hard work, Rob fixed the problem, was kind and professional and charged a more than fair price for his work. You could honestly tell he loves what he does and cares about the customers he services! Thank you SO much Rob!

by Brandon Cloutier on Kauer and Son Plumbing and Drain
Quick, Proffesnional, Honest, Fair price.

Had work done by Kauer and Son on 7/5/2016. They installed a new gas supply line for my drier into the laundry room, moved a gas line back by three inches where the stove was (so we could push the stove almost all the way back to the wall instead of having it stick out past the counter by several inches), replaced both boiler valves and lines and installed anti-hammer valves for the washer. They were professional and honest and were not afraid of getting into the crawl space (which isn't very pleasant as I have been in the crawl space several times since recently purchasing my home a month ago). Best of all, they did all of the work for a fair price. If you need plumbing work done, I recommend Kauer and Son.

by Joanne McNeil on Kauer and Son Plumbing and Drain
GREAT EXPERIENCE!

Called to get a quote to repair our Septic Line - Received a very professional quote next day outlining everything they were going to do. We received three quoted - They were not the cheapest, but presented the best and we hired them. We are so glad we did. After hearing horrible stories with this same issue from neighbors, we experienced none of that! This was by far a seamless repair and they left our lawn and property so neat and clean. We will call for all or our future needs. Hands Down GREAT EXPERIENCE!

by David Gasparovich on Kauer and Son Plumbing and Drain

I bought a laundry tub pump and tried to install myself. The tub was 30 years old and the threads did not align with the pump to support the weight. I thought I would have to spend a $500 or $600 to install properly . Bob came out and through experience and excellent workmanship solved the problem. A very pleased customer.

by Janet Bekkala on Kauer and Son Plumbing and Drain

Dealing with Kauer & Son was everything I DID NOT expect when hiring a plumber to fix some fixtures in our home! GREAT experience from start to finish! I highly recommend them and would not call anyone else! I had to wait a few days for my appointment and it was well worth it!

by Doug Kish on Kauer and Son Plumbing and Drain

Thank you for coming out and helping us on multiple problems. Very polite and professional. The work is excellent and done with pride and the customer in mind. Reasonably priced and we appreciate the way you treat our dogs. You will definitely be our first call when we have future plumbing needs.

by Edward Borne on Kauer and Son Plumbing and Drain

Recommended by someone on Facebook, I gave these folks a try when our toilets needed some repairs. Robert showed up in a clearly marked vehicle, was very neat, covered his shoes, gave our dog a treat and got down to business. In less than two hours, he had our toilets running like new, fixed a dripping faucet, checked our Water Heater and Sump Pump. The cost was very affordable and he was thorough. I would not hesitate to call them again for all of our plumbing needs. GREAT Company.

by Greg on Kauer and Son Plumbing and Drain

Bob and Kim come through again! We had a broken sump drain pipe that had to be replaced. The Kauer quote was far less expensive than the competing quote, yet he was much more thorough in his explanation and did a terrific job, even finding a way to tunnel under our sidewalk and paver walkway to minimize impact. He and his crew did a great job. We gladly recommend them wholeheartedly!

by Mike Ambrogio on Kauer and Son Plumbing and Drain

Bob installed water meter and my water softener he is very friendly and reasonable on price. I will have him back in the future for other projects best plumber at the best price this guy is the real deal you will be happy you went with Bob thanks again.

by Patricia Collins on Kauer and Son Plumbing and Drain

I can't say enough good things about Bob! He was very professional and did a great job for me with my leaks in two sinks. He was fast and did an excellent job. I will definitely be calling him again and will be referring him to others!

by Bob Herman on Kauer and Son Plumbing and Drain

Thank you very much for the excellent service! It is so wonderful to finally find a plumber we can trust and that does an excellent job. Your company is top notch from the service to the prices and even the beautiful brochure and goodies you left for us. Thanks again! Bob and Linda

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Yelp Reviews:

Read Kat S.‘s review of Kauer & Son on Yelp

Read Jack V.‘s review of Kauer & Son on Yelp

Read Ron P.‘s review of Kauer & Son on Yelp

Google Reveiws

L Jones
L Jones
15:03 22 Jul 18
Great company! Very knowledgeable and always willing to help! Bob is very trustworthy and honest. Kauer and Sons plumbing is always the first place I call with any plumbing issues or needs. Price is very reasonable and they cummicate great. I met Bob and his guys at my moms to be on the safe side, no need he did a wonderful of explaining everything to her.
Michelle Bennett
Michelle Bennett
15:56 22 Jul 18
Fantastic company to work with. It's always nerve wracking to need a plumber and even more so for women who have safety concerns about who you let in your house. Not so with Kauer & Son. First rate folks, personal attention, nice to my dogs, clean and FAST. From my first frantic call to the moment they walked out the door with the job done, I had peace of mind. I hope I don't need them anytime soon, but if I do, I know who to call!
Renee Jordan
Renee Jordan
14:12 22 Jul 18
This is our “go to” plumber. Honest, clean, professional and reasonable rates.
Joe Giordano
Joe Giordano
15:23 02 Apr 18
Septic Line Repair was flawless - Quoted and completed within three days. Yard looks like it was never touched. Would Highly Recommend!!!!
Victor Miscovich
Victor Miscovich
16:26 22 Feb 18
Had the pleasure of using their services for a sump pump that went out during recent heavy rains. They were prompt, and had a good price for a Zoeller Pump. Had them also install a back up pump. Everything done to perfection. Would not hesitate to call them again for any of my plumbing needs.
Barbara Conner
Barbara Conner
16:17 22 Feb 18
Great experience! Would call them again. They are so neat and cleaned up like never here!
Roy Cooper
Roy Cooper
14:48 08 Aug 18
Great company! Just had a drain snaked and camera service by Robert. Personable, neat, clean, and knowledgeable. Will use for all of my future needs. Very reasonable in price too!
Don Ski
Don Ski
14:06 16 Mar 19
Fast service, helpful people.
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Office/Scheduling Hours:

Monday - Friday:  8 - 5

Service Hours:

Monday - Friday:  8 - 6
Saturday:  8 - 1

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